Refund Policy

Refund Policy

At Legacare, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

30-Day Return Window

You have 30 calendar days from the date of delivery to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return Process

To initiate a return, please send an e-mail to our support team at contact@legacaremakeups.com with your order number and the reason for your return. Our team will provide you with further instructions on how and where to send your package.

Exceptions / Non-Returnable Items

Certain types of goods cannot be returned, such as perishable goods, custom or personalized products, and personal care items (such as opened cosmetics). Please contact us if you have questions or concerns about your specific item.

Refunds

Once we receive and inspect your item, we will notify you via e-mail of the approval or rejection of your refund. If approved, your refund will be automatically processed, and a credit will be applied to your original method of payment within a certain number of days.